1. تعارف
This manual provides essential information for the safe and efficient operation of your Tera EV Smart APP Charger, Model W01-AM-32A-G. Please read this manual thoroughly before installation and use, and retain it for future reference. This EV charger is designed for domestic use, offering flexible charging options via its integrated screen or a dedicated mobile application.
2. حفاظتی معلومات
اہم حفاظتی ہدایات:
- Always ensure the charger is installed by a qualified electrician in accordance with local electrical codes and regulations.
- Do not attempt to open, disassemble, or modify the charger. This may cause damage, electric shock, or fire.
- Keep the charging cable and connector clean and free from damage. Do not use if any part is damaged.
- چارجر کو لمبے عرصے تک انتہائی درجہ حرارت یا براہ راست سورج کی روشنی میں بے نقاب کرنے سے گریز کریں۔
- Ensure the charging cable is not a tripping hazard and is stored properly when not in use.
- This device is rated IP54, providing protection against dust and splashing water. While suitable for outdoor use, avoid submerging it in water.
The charger is CE and TÜV certified, adhering to European standard IEC 62196-2 for safety and performance.
Image: CE Certified Type 2 and CEE 3-Phase Plug with internal wiring diagram showing multiple layers of protection including overvoltagای ، انڈرول۔tage, overload, overtemperature, ground, earth leakage, and short circuit protection.
3. پیکیج کے مشمولات
تصدیق کریں کہ نیچے دی گئی تمام اشیاء آپ کے پیکیج میں شامل ہیں:
- Tera EV Charger Unit
- صارف دستی (یہ دستاویز)
- چڑھنے والی پلیٹ
- Screws Set for installation
- Tools (e.g., Allen key)
- CEE 3-Phase Plug (pre-attached to cable)
- Type 2 Charging Cable (7m length)
Image: Contents of the Tera EV Charger package, including the charger unit, user manual, mounting plate, screw set, tools, and the CEE 3-phase plug with Type 2 cable.
4. سیٹ اپ اور انسٹالیشن
The Tera EV Charger is designed for straightforward installation. However, for safety and compliance, professional installation by a certified electrician is strongly recommended.
4.1 چارجر لگانا
- Choose a suitable location for the charger, ensuring it is within reach of your vehicle's charging port and a power source. The location should be stable and able to support the charger's weight.
- Use the provided mounting plate as a template to mark drilling points on the wall.
- سوراخ ڈرل کریں اور دیوار کے پلگ ڈالیں (اگر ضروری ہو)۔
- فراہم کردہ پیچ کا استعمال کرتے ہوئے دیوار پر چڑھنے والی پلیٹ کو محفوظ کریں۔
- Attach the charger unit to the mounting plate.
4.2 الیکٹریکل کنکشن
The charger requires a 400V, 3-phase power supply. The CEE 3-phase plug is pre-attached to the charging cable. Connect this plug to a compatible 3-phase CEE socket. Ensure the socket is properly grounded and protected by appropriate circuit breakers.
4.3 ابتدائی پاور اپ
Once physically mounted and electrically connected, switch on the power supply. The charger will perform a self-test, and the integrated LED indicators will show its operational status. The first time it is connected, the charger activates in Plug and Play mode.
Image: Tera EV charger mounted on a wall in rainy conditions, demonstrating its IP66 waterproof and dustproof rating for all-weather use.
5. آپریٹنگ ہدایات
The Tera EV Charger offers both manual control via its screen and remote control via a dedicated smartphone application.
5.1 Manual Charging (Plug and Play)
- یقینی بنائیں کہ چارجر آن ہے۔
- Connect the Type 2 charging connector to your electric vehicle's charging port.
- The charger will automatically detect the vehicle and begin charging. The integrated LED indicators will show the charging progress.
5.2 Adjusting Current and Scheduling (Touch Screen)
The charger's touch screen allows you to adjust the charging current and set a charging schedule.
- موجودہ ایڈجسٹمنٹ: On the screen, you can select from available current options (e.g., 16A, 20A, 24A, 32A) to match your vehicle's requirements or power supply capacity.
- طے شدہ چارجنگ: Set a desired charging duration (e.g., 1-12 hours) or a specific start time for charging to begin. This is useful for utilizing off-peak electricity rates.
Image: Tera EV charger screen showing options for current adjustment (16A, 20A, 24A, 32A) and schedule charging (1-12 hours).
5.3 ایپ کنٹرول
For advanced control and monitoring, download the dedicated Tera EV Smart APP from your smartphone's app store. Follow the in-app instructions to pair your charger. The app allows you to:
- دور سے چارج کرنا شروع کریں اور بند کریں۔
- Monitor charging status and energy consumption.
- Set and manage charging schedules.
- Adjust charging current.
Image: High-speed Type 2 charger graphic showing a car being charged, indicating 400V, up to 32A, and approximately 126 km range added per hour.
6 دیکھ بھال
Regular maintenance ensures the longevity and safe operation of your EV charger.
- صفائی: Periodically wipe the charger unit and cable with a soft, damp کپڑا کھرچنے والے کلینر یا سالوینٹس کا استعمال نہ کریں۔ اس بات کو یقینی بنائیں کہ یونٹ صاف کرنے سے پہلے بند ہے۔
- کیبل معائنہ: Regularly inspect the charging cable and connectors for any signs of wear, cuts, cracks, or damage. If any damage is found, discontinue use immediately and contact customer support.
- ذخیرہ: When not in use, coil the charging cable neatly and store it on the provided cable support to prevent tangling and damage.
Image: Comparison of EV charger cable management, showing a Tera charger with a universal cable holder and a Type 2 specific holder, emphasizing easy to hold, clean, and tidy storage.
7 خرابیوں کا سراغ لگانا
If you encounter issues with your Tera EV Charger, refer to the table below for common problems and solutions.
| مسئلہ | ممکنہ وجہ | حل |
|---|---|---|
| چارجر آن نہیں ہو رہا ہے۔ | بجلی کی فراہمی نہیں؛ ٹرپ سرکٹ بریکر | Check the main power supply and circuit breaker. Ensure the CEE plug is fully inserted. |
| چارجنگ شروع نہیں ہو رہی ہے۔ | Cable not properly connected; vehicle not ready to charge; scheduled charging active; fault detected | Ensure the Type 2 connector is securely plugged into the vehicle. Check vehicle's charging settings. Verify no schedule is active. Check charger display for error codes. |
| سست چارجنگ کی رفتار | Current setting too low; vehicle limitation; power supply issue | Adjust the current setting on the charger screen or app. Consult your vehicle's manual for charging capabilities. Ensure the power supply is stable. |
| ایپ کنیکٹیویٹی کے مسائل | Bluetooth/Wi-Fi interference; incorrect pairing; app outdated | Ensure your phone's Bluetooth/Wi-Fi is enabled and close to the charger. Re-pair the device if necessary. Update the app to the latest version. |
| ڈسپلے پر خرابی کا پیغام | Internal fault; external issue (e.g., overtemperature, overvoltage) | Note the error code and refer to the specific error section in the full digital manual (if available) or contact customer support. Power cycle the charger by turning off and on the main power supply. |
If the problem persists after attempting these solutions, please contact Tera customer support.
8. وضاحتیں
| فیچر | تفصیلات |
|---|---|
| ماڈل نمبر | W01-AM-32A-G |
| برانڈ | تیرا |
| ان پٹ جلدtage | 400 وولٹ |
| آؤٹ پٹ والیمtage | 400 وولٹ |
| زیادہ سے زیادہ موجودہ | 32 اے |
| زیادہ سے زیادہ طاقت | 22 کلو واٹ |
| کنیکٹر کی قسم | 2 ٹائپ کریں۔ |
| کیبل کی لمبائی | 7 میٹر |
| انگریس پروٹیکشن (آئی پی) کی درجہ بندی | IP54 (Dust and splash water protected) |
| آپریٹنگ درجہ حرارت | -30 °C سے 50 °C |
| سرٹیفیکیشنز | CE, TÜV (IEC 62196-2 compliant) |
| شے کا وزن | 8.14 کلوگرام |
| پیکیج کے طول و عرض | 51.5 x 40.4 x 29.9 سینٹی میٹر |
9. وارنٹی اور سپورٹ
For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. Tera is committed to providing reliable products and customer satisfaction.
کسٹمر سپورٹ:
If you have any questions, require technical assistance, or need to report an issue, please contact Tera customer support through the official website or your purchase platform. Please have your model number (W01-AM-32A-G) and purchase details ready when contacting support.