تعارف
This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of the Grandstream GDS3712 Single Button HD IP Video Door System. Please read this manual thoroughly before attempting to install or operate the device to ensure proper functionality and safety.
The Grandstream GDS3712 is an HD IP Video Door System designed for secure access control and monitoring. It features powerful video resolution, robust construction, and SIP video streaming capabilities, making it suitable for various security applications.
حفاظتی معلومات
تنصیب اور آپریشن کے دوران درج ذیل حفاظتی تدابیر پر عمل کریں:
- Ensure all power connections are secure and meet local electrical codes.
- آلہ کو انتہائی درجہ حرارت، نمی، یا براہ راست سورج کی روشنی کے سامنے نہ رکھیں۔
- ڈیوائس کو مضبوط برقی مقناطیسی فیلڈز کے قریب رکھنے سے گریز کریں۔
- صرف مینوفیکچرر کی طرف سے مخصوص اشیاء استعمال کریں.
- خود ڈیوائس کو کھولنے یا مرمت کرنے کی کوشش نہ کریں۔ تمام خدمات کو اہل اہلکاروں سے رجوع کریں۔
- تنصیب کے دوران مناسب ذاتی حفاظتی سامان (پی پی ای) پہنیں۔
پیکیج کے مشمولات
تصدیق کریں کہ تمام اشیاء آپ کے پیکیج میں موجود ہیں:
- Grandstream GDS3712 Unit
- بڑھتے ہوئے بریکٹ اور پیچ
- وائرنگ کنٹرول
- Quick Installation Guide (This manual serves as the detailed guide)

Image: Grandstream GDS3712 unit with included mounting accessories.
پروڈکٹ ختمview
The GDS3712 is a robust IP video door system designed for reliable access control and surveillance. Key features include:
- ہائی ڈیفینیشن ویڈیو: Supports resolutions up to 1080p for clear visual identification.
- Integrated Relays: Two relays for electric lock and alarm output, and two alarm inputs for exit buttons and door sensors.
- SIP Compatibility: Enables video streaming to NVRs, video intercom stations, IP phones, and smartphones simultaneously.
- پائیدار تعمیر: دھاتی casing provides weatherproof and vandal-resistant protection.
- کا وسیع میدان View: Built-in hemispheric camera offers 180-degree wall-to-wall coverage.

تصویر: سامنے view of the GDS3712, highlighting the camera lens, call button, and speaker/microphone grille.
انسٹالیشن اور سیٹ اپ
1. ڈیوائس کو لگانا
- مقام کا انتخاب کریں: Select a suitable outdoor or indoor location, ensuring clear line of sight for the camera and easy access for visitors. Consider mounting height for optimal facial recognition.
- وائرنگ تیار کریں: Route necessary Ethernet (PoE recommended) and control wiring through the wall to the mounting point.
- محفوظ بریکٹ: Use the provided screws to securely attach the mounting bracket to the wall.
- وائرنگ جوڑیں: Connect the Ethernet cable to the GDS3712's RJ45 port. If using external power, connect the power adapter. Connect alarm inputs/outputs and electric lock relays as required. Refer to the wiring diagram in the full technical datasheet for detailed connections.
- ڈیوائس منسلک کریں: Carefully align the GDS3712 unit with the mounting bracket and secure it in place.
2 ابتدائی نیٹ ورک کنفیگریشن
- پاور آن: Apply power to the GDS3712. The device will boot up.
- ڈیوائس دریافت کریں: Use Grandstream's GDS Manager software or a network scanner to discover the GDS3712's IP address on your local network.
- رسائی Web UI: کھولنا a web browser and enter the device's IP address. Log in using the default credentials (usually admin/admin).
- نیٹ ورک کی ترتیبات کو ترتیب دیں: Set a static IP address, subnet mask, gateway, and DNS server if required by your network.
- فرم ویئر کو اپ ڈیٹ کریں: Check for and install the latest firmware updates from the Grandstream website for optimal performance and security.
3 SIP اکاؤنٹ رجسٹریشن
- Navigate to the SIP settings in the web UI
- Configure the SIP server address, SIP User ID, Authenticate ID, and Password as provided by your SIP service provider or IP PBX administrator.
- Ensure the SIP status shows "Registered" after applying settings.
آپریٹنگ ہدایات
1. کال کرنا
- Visitor Initiated Call: A visitor presses the single call button on the GDS3712. The device will dial the pre-configured SIP extension(s).
- Receiving Call: The call can be received on a compatible IP phone, video intercom station, or smartphone application.
2. Remote Door Opening
- During an active call, the recipient can enter a DTMF code (e.g., a PIN) on their receiving device to trigger the electric lock relay, opening the door.
- The specific DTMF code is configured in the GDS3712's web انٹرفیس
3. ویڈیو مانیٹرنگ
- The GDS3712's video stream can be accessed via an NVR, compatible IP video phone, or a dedicated surveillance application.
- Refer to your NVR or surveillance software documentation for instructions on adding an IP camera.
4. Alarm Inputs/Outputs
- الارم ان پٹ: Connect an exit button or door sensor to the alarm input ports. These can trigger events such as initiating a call or sending an alert.
- الارم آؤٹ پٹ: The alarm output can be configured to activate external devices (e.g., a siren) based on specific events detected by the GDS3712.
دیکھ بھال
- صفائی: Periodically clean the camera lens and the device's exterior with a soft, damp کپڑا سخت کیمیکل یا کھرچنے والے کلینر کا استعمال نہ کریں۔
- فرم ویئر اپ ڈیٹس: گرینڈ اسٹریم کو باقاعدگی سے چیک کریں۔ website for new firmware versions. Keeping the firmware updated ensures optimal performance, security, and access to new features.
- کیبل معائنہ: پہننے یا نقصان کی علامات کے لیے وقتاً فوقتاً تمام کیبلز اور کنکشنز کا معائنہ کریں۔
- بیک اپ کنفیگریشن: It is recommended to regularly back up the device's configuration settings through the web انٹرفیس
خرابی کا سراغ لگانا
| مسئلہ | ممکنہ وجہ | حل |
|---|---|---|
| ڈیوائس آن نہیں ہوتی ہے۔ | No power, faulty power adapter, or PoE issue. | Check power source, power adapter, and PoE switch/injector. Ensure cables are securely connected. |
| رسائی نہیں ہو سکتی web انٹرفیس | Incorrect IP address, network connectivity issue, or firewall blocking access. | Verify IP address. Check network cable. Ensure device and computer are on the same network segment. Temporarily disable firewalls. |
| SIP account fails to register. | Incorrect SIP server details, wrong credentials, or network issues preventing SIP communication. | Double-check SIP server address, user ID, and password. Verify network connectivity to the SIP server. Check firewall settings. |
| No video stream. | Network bandwidth issues, incorrect video settings, or NVR/client configuration. | Check network load. Verify video encoding settings in the GDS3712 web UI. Ensure NVR/client is configured correctly to receive the stream. |
| Door lock does not open remotely. | Incorrect DTMF code, relay wiring issue, or lock malfunction. | Verify the DTMF code in the GDS3712 settings. Check wiring between the GDS3712 and the electric lock. Test the electric lock independently. |
وضاحتیں
| فیچر | تفصیل |
|---|---|
| ماڈل | جی ڈی ایس 3712 |
| کارخانہ دار | گرینڈ اسٹریم |
| ویڈیو ریزولوشن | 1080ص تک |
| ریلے | 2 (for Electric Lock and Alarm Out) |
| الارم آدانوں | 2 (for Exit button and Door sensor) |
| کیمرہ | Hemispheric, 180-degree coverage |
| Casing | Metal, Weatherproof, Vandal Resistant |
| بجلی کی کھپت | 3 واٹ |
| شے کا وزن | 6 اونس (170 گرام) |
| انتباہ کی قسم | صرف موشن |
وارنٹی اور سپورٹ
For warranty information, please refer to the official Grandstream website or the warranty card included with your product. Technical support can be obtained through Grandstream's official support channels, including their webسائٹ، علم کی بنیاد، اور کسٹمر سروس سے رابطہ کی معلومات۔
Always provide your product model number (GDS3712) and serial number when contacting support.