IWAE مینوئلز اور یوزر گائیڈز

آئی ڈبلیو ای ای, also known as Ingram's Water & Air Equipment, is a well-established wholesale distributor and provider of heating, ventilation, and air conditioning systems.

They offer a diverse range of HVAC equipment including TruInverter central heat pumps, split system air conditioners, gas heating systems, and advanced indoor air quality devices like electronic air cleaners. Dedicated to keeping homes and businesses comfortable year-round, IWAE is known for delivering high-performing, energy-efficient climate control products supported by comprehensive technical assistance.

• Where can I find the manual for my IWAE heat pump or AC?

  You can locate user manuals and installation guides for IWAE systems right here on our site, or by visiting the product support section at iwae.com.

• How do I contact Ingram's Water & Air (IWAE) for tech support?

  You can reach IWAE's free lifetime tech support at +1-270-575-9595, through their online contact form, or by emailing support@iwae.com.

• Does IWAE offer warranties for their HVAC products?

  Yes, IWAE offers equipment warranties depending on the manufacturer and the OnPoint Extended Labor Warranty for comprehensive protection.

• What are IWAE's customer service hours?

  Support is available Monday through Friday, 7:00 AM to 7:00 PM CST, and Saturday 9:00 AM to 3:00 PM CST.