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Sunways Technologies Co., Ltd. (Sunways) is a global provider of photovoltaic system components, originally founded in Konstanz, Germany in 1993. The company focuses on the development, manufacturing, and distribution of robust solar energy solutions, including on-grid inverters, hybrid inverters, and energy storage systems.

Sunways is recognized for its technical expertise in creating efficient and reliable power conversion devices for residential, commercial, and industrial applications. With a strong emphasis on research and development, the brand offers a wide range of products such as the STS and STT series inverters and high-voltage lithium batteries, supported by advanced monitoring and data management tools.

• What should I do if my Sunways inverter displays an error code?

  Refer to the specific user manual for your model to find the error code definition and troubleshooting steps. If the issue persists, contact Sunways support at service@sunways-tech.com.

• Can Sunways inverters be installed outdoors?

  Yes, many Sunways inverters (such as the STS series) are rated IP65, making them suitable for outdoor installation. However, they should be mounted away from direct sunlight and heavy rain if possible.

• How do I monitor my Sunways solar system?

  Sunways systems can be monitored using their WiFi, GPRS, or LAN communication modules. You can view performance data via the Sunways App or online portal after configuring the datalogger connection.

• What is the recommended maintenance for Sunways inverters?

  Regularly clean the inverter surface to prevent dust accumulation, checking that air intakes are not blocked. Ensure all connections are secure and free from corrosion, and periodically review performance logs for efficiency.